Read the full guide on your rights and restrictions on the National Rail website. Get more details on train ticket refunds. We’ll offer you the difference between how much it would have cost you up to the point you stopped travelling and the amount you paid overall for your ticket, minus a £10 admin fee If you no longer need your season ticket or can’t use it due to illness, you can also apply for a refund.If you do use a ticket but are delayed by 15 minutes or more, we can offer you compensation through the Delay Repay scheme If you buy a ticket from us and don’t use it because your train is delayed or cancelled, you can return it and get a full refund. First Look At Last Man Sitting 66,467 views 523 Dislike Share Save Kotaku 372K subscribers First look at 'Last Man Sitting', still in early development.If you buy a ticket online and don’t collect it, you can get a full refund with our money back guarantee.If you buy a ticket online or from one of our stations, ask for a refund from the station ticket office.Thankfully, there are different ways you can get your money back: Sometimes train schedules are disrupted, and travel plans change. Learn more about the different ways to pay. Contactless: If you’re travelling in and around London, you can tap your contactless payment card or device on the move and we’ll charge you the best pay-as-you-go fare available on the day.Ticket machines: As well as collecting tickets bought online, you can use our self-service ticket machines to buy train tickets using cash or a credit or debit card.We have staffed ticket offices at our larger stations Ticket office: If you’d prefer to speak to someone about your railway ticket, booking at a ticket office is the way to go.You can choose your delivery method, and we won’t charge you a pesky booking fee Online: It’s quick, easy and safe to buy train tickets online using our journey planner.We offer several booking options to cater to yours. Extra discounts: You can save even more money with Railcards, GroupSave tickets and PlusBus bus and train discount passesįind out more about the different train tickets available.Įveryone has their preferences.Season tickets: Regular travellers use Season tickets to save money and reduce time queuing up for tickets.Off-Peak and Super Off-Peak: Travelling outside of the busiest hours of the day not only gives you a better chance of finding a seat – it saves you money too. Anytime: If you’re not sure when you’ll be travelling or you want to enjoy the freedom to travel at any time of day, an Anytime ticket could be the right choice for you. Here are just a few of the different ticket types you can go for: Whether you’re making your daily commute, travelling with your kids or heading in to town for the day you’ve got plenty of options.
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